​Delivery and Return Conditions

If the consumer does not have enough product left to qualify for this gift certificate after the return, it is deducted from the refund fee.

4.      The product must be packaged by the CUSTOMER in a way that it will not be damaged before being delivered to the cargo company.

5.      If the product returned using the right of withdrawal is sent back to JENES ÇORAP İPLİK TEKSTİL SANAYİ TİCARET LİMİTED ŞİRKETİ through the contracted cargo company, the shipping cost is borne by the Customer, otherwise the shipping cost belongs to the CUSTOMER.

6.      When the product to be returned arrives at JENES ÇORAP İPLİK TEKSTİL SANAYİ TİCARET LİMİTED ŞİRKETİ, it will be examined by the return team of JENES ÇORAP İPLİK TEKSTİL SANAYİ TİCARET LİMİTED ŞİRKETİ. The review period is 7 business days. This period does not include weekends and public holidays. As a result of the review, the products that were found to meet the return conditions; The products that the CUSTOMER requests to be returned will be refunded. In cases where the CUSTOMER requests an exchange, the relevant product will be sent to the CUSTOMER if it is in stock, otherwise a refund will be made.

7.      When the refund request is approved, the refund will be made to the bank to which the card used during the shopping process belongs. When a refund is made, the CUSTOMER is notified by e-mail. The time it takes for the refund to be reflected in the CUSTOMER's account may vary between 1 and 3 business days, depending on the bank where the transaction was made.

8.      Refund or exchange of the product purchased online cannot be made at JENES ÇORAP İPLİK TEKSTİL SANAYİ TİCARET LİMİTED ŞİRKETİ sales points.

 

Return address of JENES ÇORAP İPLİK TEKSTİL SANAYİ TİCARET LİMİTED ŞİRKETİ:

Terazidere Mah. Nergis St. No/18/A Bayrampaşa Istanbul

+90 0543 733 78 82